Our goal is to offer you the best shipping options no matter where you live. Every day we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness at all times.
SHIPPING AND DELIVERY:
- Shipping Fees: We offer FREE SHIPPING worldwide on all orders.
- Deliveries are typically made Monday to Friday between 8:00am – 6:00pm
- Working days are: Monday to Friday (and do not include public holidays or weekends)
- We do not ship orders on weekends or holidays.
Order Processing: All orders are processed within 1-3 business days.
Delivery Timeframes:
- U.S. Locations: Deliveries within the United States are expected to arrive within 3-9 business days.
- International: Deliveries to international destinations also take approximately 6-10 business days, depending on the local postal services of the destination country.
We strive to get our customers their items in a timely manner with the current worldwide supply chain delays. Feel free to inquire about shipping times for specific products at contact@jeulya.com
OUR GUARANTEE:
- All your orders have a 30-day money-back guarantee!
- Sometimes your orders can get lost/damaged on their journey to you. If this occurs, we will send you a replacement free of charge! Just contact our support team at contact@jeulya.com and we will get in touch with you as soon as possible!
Please Note: We may ask you to send us a picture of the damaged product before shipping the replacement.
IMPORTANT REMARKS
- Refunds are not given on free items. However, replacements are given for items lost while shipping.
- Replacements are sent up to 7 days after receiving your item.
- For more information about refunds, please read our Refund Policy.
TRACKING YOUR ORDER:
To track your order, we will send you all the tracking information to your e-mail.
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days).
If you cannot find your tracking number, please get in touch with us at contact@jeulya.com